| Provide Medicare-certified services : |
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| Provide services to ZIP codes: | 01772 |
| Patients experiences | Provider | State | Nation |
|---|---|---|---|
| Patients who reported that their home health team gave care in a professional way | 89% | 88% | 88% |
| Patients who reported that their home health team communicated well with them | 87% | 86% | 85% |
| Patients who reported that their home health team discussed medicines, pain, and home safety with them | 76% | 85% | 84% |
| Patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 87% | 85% | 84% |
| Patients who reported YES, they would definitely recommend the home health agency to friends and family | 76% | 81% | 79% |
| How often the home health team checked patients for pain | 99% | 98% | 99% |
| How often the home health team treated their patients' pain | 97% | 99% | 98% |
| How often the home health team treated heart failure (weakening of the heart) patients' symptoms | N/A | 99% | 98% |
| How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) | 90% | 97% | 97% |
| How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care | 95% | 97% | 97% |
| How often the home health team checked patients for the risk of developing pressure sores (bed sores) | 99% | 99% | 99% |
| How often the home health team began their patients' care in a timely manner | 97% | 94% | 92% |
| How often patients got better at walking or moving around | 60% | 64% | 62% |
| How often patients got better at getting in and out of bed | 57% | 61% | 57% |
| How often patients got better at bathing | 67% | 68% | 68% |
| How often patients had less pain when moving around | 71% | 71% | 68% |
| How often patients' breathing improved | 64% | 68% | 65% |
| How often patients' wounds improved or healed after an operation | N/A | 92% | 89% |
| How often patients got better at taking their drugs correctly by mouth | 53% | 55% | 51% |
| How often patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital | 12% | 12% | 12% |
| How often the home health team taught patients (or their family caregivers) about their drugs | 93% | 95% | 93% |
| How often home health patients had to be admitted to the hospital | 11% | 16% | 16% |
| How often the home health team checked patients' risk of falling | 100% | 97% | 98% |
| How often the home health team checked patients for depression | 93% | 98% | 98% |
| How often the home health team determined whether patients received a flu shot for the current flu season | 79% | 75% | 72% |
| How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) | 70% | 70% | 72% |
| For patients with diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care | 92% | 95% | 94% |