Tristar Southern Hills Medical Center

Tristar Southern Hills Medical Center was recognized by Centers for Medicare & Medicaid Services as one of model hospitals promoting health and improving quality of life. Tristar Southern Hills Medical Center which is located in 391 Wallace Rd Nashville, is scientifically measured and assessed by Centers for Medicare & Medicaid Services and is shown to provide good hospital services or products under the Medicare program. Tristar Southern Hills Medical Center is being offered ceritified services and products in Tennessee.
Address:   391 Wallace Rd
       Nashville, TN 37211

Phone:   6157814000

County: Davidson
Participates in: Medicare and Medicaid
CMS Number: 440197 (Centers for Medicare & Medicaid Services provider number)
Certified Agency: Centers for Medicare & Medicaid Services

Ownership Type: Proprietary
Hospital Type: Acute Care Hospitals
Provides emergency services: Yes
Able to receive lab results electronically: Yes
Able to track patients’ lab results, tests, and referrals electronically between visits: Yes
This data is part of the Centers for Medicare and Medicaid Services (CMS) Hospital Quality Initiative. The Hospital Quality Initiative uses a variety of tools to help stimulate and support improvements in the quality of care delivered by hospitals. The intent is to help improve hospitals' quality of care by distributing objective, easy to understand data on hospital performance, and quality information from consumer perspectives.



This data was updated by using data source from Centers for Medicare and Medicaid Services (CMS) which is publicized on Thursday, July 17, 2014. If you found out that something incorrect and want to change it, please follow this Update Data guide.

Below is HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) which is a national survey that asks patients about their experiences during a recent hospital stay. Use the results shown here to compare hospitals based on ten important hospital quality topics.


Patients experiences Provider State Nation
Patients who reported that their nurses "Always" communicated well
76%
80%
79%
Patients who reported that their nurses "Sometimes" or "Never" communicated well
7%
5%
4%
Patients who reported that their nurses "Usually" communicated well
17%
15%
17%
Patients who reported that their doctors "Always" communicated well
80%
84%
82%
Patients who reported that their doctors "Sometimes" or "Never" communicated well
4%
3%
4%
Patients who reported that their doctors "Usually" communicated well
16%
13%
14%
Patients who reported that they "Always" received help as soon as they wanted
61%
68%
68%
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted
12%
10%
9%
Patients who reported that they "Usually" received help as soon as they wanted
27%
22%
23%
Patients who reported that their pain was "Always" well controlled
69%
72%
71%
Patients who reported that their pain was "Sometimes" or "Never" well controlled
8%
7%
7%
Patients who reported that their pain was "Usually" well controlled
23%
21%
22%
Patients who reported that staff "Always" explained about medicines before giving it to them
61%
66%
64%
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
21%
18%
18%
Patients who reported that staff "Usually" explained about medicines before giving it to them
18%
16%
18%
Patients who reported that their room and bathroom were "Always" clean
77%
73%
73%
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
7%
9%
8%
Patients who reported that their room and bathroom were "Usually" clean
16%
18%
19%
Patients who reported that the area around their room was "Always" quiet at night
68%
67%
61%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
7%
7%
10%
Patients who reported that the area around their room was "Usually" quiet at night
25%
26%
29%
Patients who reported that YES, they were given information about what to do during their recovery at home
84%
85%
85%
Patients who reported that NO, they were not given information about what to do during their recovery at home
16%
15%
15%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
68%
70%
71%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
9%
8%
8%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
23%
22%
21%
Patients who reported YES, they would definitely recommend the hospital
64%
70%
71%
Patients who reported NO, they would probably not or definitely not recommend the hospital
7%
6%
5%
Patients who reported YES, they would probably recommend the hospital
29%
24%
24%

N/A
Data not available.

         Data which HealthCare6.com use to calculate 5-star rating.

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Tristar Southern Hills Medical Center [CMS No:440197] near 391 Wallace Rd, Nashville TN

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