Sentara Leigh Hospital

Sentara Leigh Hospital was recognized by Centers for Medicare & Medicaid Services as one of model hospitals promoting health and improving quality of life. Sentara Leigh Hospital which is located in 830 Kempsville Road Norfolk, is scientifically measured and assessed by Centers for Medicare & Medicaid Services and is shown to provide good hospital services or products under the Medicare program. Sentara Leigh Hospital is being offered ceritified services and products in Virginia.
Address:   830 Kempsville Road
       Norfolk, VA 23502

Phone:   7572616601

County: Norfolk City
Participates in: Medicare and Medicaid
CMS Number: 490046 (Centers for Medicare & Medicaid Services provider number)
Certified Agency: Centers for Medicare & Medicaid Services

Ownership Type: Voluntary Non-Profit - Other
Hospital Type: Acute Care Hospitals
Provides emergency services: Yes
Participates in :
  • Nursing care registry

Able to receive lab results electronically: Yes
Able to track patients’ lab results, tests, and referrals electronically between visits: Yes
This data is part of the Centers for Medicare and Medicaid Services (CMS) Hospital Quality Initiative. The Hospital Quality Initiative uses a variety of tools to help stimulate and support improvements in the quality of care delivered by hospitals. The intent is to help improve hospitals' quality of care by distributing objective, easy to understand data on hospital performance, and quality information from consumer perspectives.



This data was updated by using data source from Centers for Medicare and Medicaid Services (CMS) which is publicized on Thursday, July 17, 2014. If you found out that something incorrect and want to change it, please follow this Update Data guide.

Below is HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) which is a national survey that asks patients about their experiences during a recent hospital stay. Use the results shown here to compare hospitals based on ten important hospital quality topics.


Patients experiences Provider State Nation
Patients who reported that their nurses "Always" communicated well
80%
78%
79%
Patients who reported that their nurses "Sometimes" or "Never" communicated well
4%
5%
4%
Patients who reported that their nurses "Usually" communicated well
16%
17%
17%
Patients who reported that their doctors "Always" communicated well
82%
81%
82%
Patients who reported that their doctors "Sometimes" or "Never" communicated well
4%
4%
4%
Patients who reported that their doctors "Usually" communicated well
14%
15%
14%
Patients who reported that they "Always" received help as soon as they wanted
66%
64%
68%
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted
8%
11%
9%
Patients who reported that they "Usually" received help as soon as they wanted
26%
25%
23%
Patients who reported that their pain was "Always" well controlled
76%
70%
71%
Patients who reported that their pain was "Sometimes" or "Never" well controlled
5%
7%
7%
Patients who reported that their pain was "Usually" well controlled
19%
23%
22%
Patients who reported that staff "Always" explained about medicines before giving it to them
68%
62%
64%
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
16%
20%
18%
Patients who reported that staff "Usually" explained about medicines before giving it to them
16%
18%
18%
Patients who reported that their room and bathroom were "Always" clean
65%
71%
73%
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
13%
10%
8%
Patients who reported that their room and bathroom were "Usually" clean
22%
19%
19%
Patients who reported that the area around their room was "Always" quiet at night
58%
60%
61%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
12%
10%
10%
Patients who reported that the area around their room was "Usually" quiet at night
30%
30%
29%
Patients who reported that YES, they were given information about what to do during their recovery at home
91%
86%
85%
Patients who reported that NO, they were not given information about what to do during their recovery at home
9%
14%
15%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
74%
68%
71%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
6%
9%
8%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
20%
23%
21%
Patients who reported YES, they would definitely recommend the hospital
78%
69%
71%
Patients who reported NO, they would probably not or definitely not recommend the hospital
5%
5%
5%
Patients who reported YES, they would probably recommend the hospital
17%
26%
24%

N/A
Data not available.

         Data which HealthCare6.com use to calculate 5-star rating.

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Sentara Leigh Hospital [CMS No:490046] near 830 Kempsville Road, Norfolk VA

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